Technology

Technology errors and omissions insurance (Tech E&O) is a specialized type of professional liability insurance designed to protect technology companies and professionals from claims arising due to mistakes, negligence, or failures in the services they provide. This coverage typically includes defense costs and settlements related to claims of inadequate work, software bugs, data breaches, and other service-related failures. It protects companies from claims from their clients who allege that a technology error or omission caused them financial loss.

This covers claims of financial loss due to a cyber attack or privacy breach. It should include both first party (breach response, loss of income, systems restoration, ransomware, data restoration) and third party (privacy liability, network security liability, regulatory liability) coverages.

Property covers your physical assets including buildings, contents, electronics, inventory, machinery and equipment when damaged by perils such as fire, flood, windstorm, or earthquake.  It can cover the cost to repair or replace the damaged property for Replacement Cost or Actual Cash Value.

Actual Cash Value (ACV) covers the cost to repair, rebuild or replace with like kind quality LESS: Depreciation (wear & tear).

Replacement Cost Value (RCV) covers the cost to replace with a new, similar product of like kind and quality.

For example, a fire occurs on your premises and damages a laptop purchased 5 years ago for $2,000. 

ACV – you will be reimbursed the value of a 5-year-old laptop in the same conditions as the one destroyed in the fire. In this, case, the settlement may be $500.

RCV – you will be reimbursed for the value of a new laptop of like kind and quality that was destroyed in the fire. In this, case, the new laptop of the same specifications costs around $1,500.

Covers the loss of income suffered by a business when their property is lost or damaged which causes them to cease or slowdown operations. Business Interruption is often included in commercial Property policies and include coverage for:

Business Income – pays for the loss of income and continuing operational expenses (mortgage, rent, lease, payroll, taxes and loan payments) when operations are forced to stop for an extended period of time.

Extra Expense – additional costs to keep your business running after loss such as renting leasing a temporary location, renting temporary equipment, paying employees overtime or hiring temporary workers.

Contingent Business Interruption – helps pay your lost income if one of your key suppliers or customers suffers a loss to their operations.

Civil Authority – covers lost income if a government entity denies access to your property. For example, mandatory evacuation order or prohibition of access due to a natural disaster.

Employment Practices Liability (EPL) insurance protects organizations against allegations and lawsuits by employees who claim their legal rights have been violated. EPL exposures have expanded from discrimination or harassment brought by employees to include a wide range of evolving exposures including accessibility, gender issues and disputes over performance reviews and promotion. Policies can be broadened to cover claims from third parties such as customers, clients, vendors and suppliers.

Directors and officers (D&O) liability insurance is designed to protect individuals who are personally sued for wrongdoing while serving as directors or officers of an organization. It provides coverage for defense costs and any resulting settlements the directors, officers and the organization are required to pay.

Wrongful acts and allegations covered under D&O policies include:

• Errors, misstatement or misleading statements
• Acts of omission or neglect
• Attempted or committed breaches of duty

Crime coverage helps protect against criminal acts committed by employees and certain types of fraud committed by third parties such as credit card forgery or alteration, computer fraud and theft, stealing and embezzlement, destruction of property, and social engineering.